Payment Policy
Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit and Debit Cards: Visa, MasterCard, American Express, and Discover
- Digital Wallets: PayPal, Apple Pay, and Google Pay
- Bank Transfers: Where applicable, we may offer direct bank transfer options for qualified orders.
All payments must be completed in USD (United States Dollar) at the time of purchase.
Payment Security
At Hatrim, we prioritize the security of your personal and payment information. All transactions are processed through a secure, encrypted payment gateway that complies with industry standards, ensuring that your payment details remain confidential and protected against unauthorized access.
Order Confirmation
Upon successful payment, you will receive an order confirmation email with your order details. Please review this confirmation carefully and contact us immediately at support@hatrim.com if any adjustments are needed. If you do not receive an order confirmation within 24 hours of your transaction, please check your spam/junk folder or reach out to us for assistance.
Payment Issues
If there are issues processing your payment, please ensure that:
- All billing information matches your payment method.
- Your payment method has sufficient funds or credit available.
In cases where payment cannot be completed, you may attempt a different payment method or contact your bank or payment provider for support.
Sales Tax
Hatrim is required to collect sales tax on orders delivered within certain jurisdictions in accordance with local tax laws. Any applicable sales tax will be added to your order total during checkout.
Refunds and Cancellations
Please refer to our Return and Refund Policy for detailed information regarding refund eligibility, processing times, and order cancellations. Refunds for eligible returns will be credited to your original payment method within 5–7 business days after we receive and process the returned items.
Contact Us
For questions or concerns regarding your payment, please reach out to our customer support team at support@hatrim.com. We are here to ensure your payment experience is secure and convenient.